Refund Policy

Refund & Returns Policy

Due to the instant digital download nature of our products, all sales are final. Once a digital file has been downloaded, we are unable to offer refunds or exchanges.

If you experience a technical issue with your file — such as a corrupted download or missing format — please contact us within 7 days of purchase at curtsyembroidery@gmail.com and we will be happy to resolve it.

We want you to be completely happy with your Curtsy Embroidery purchase! If you have any questions about a design before buying, please don’t hesitate to reach out before completing your purchase.

This policy applies to all digital embroidery and applique design files sold through curtsyembroidery.com.

© Carrie Dalton, LLC | Curtsy Embroidery