Terms

Welcome to Curtsy Embroidery, a website located at https://curtsyembroidery.com (the “Site”) and operated by Carrie Dalton, LLC. (“Carrie Dalton LLC” “Curtsy Embroidery” “Carrie Dalton Design” “You Made The Cut” is “us” “our” and “we”). Carrie Dalton LLC provides the site and services provided through the site.  We specialize in digital embroidery and applique designs for use with an embroidery sewing machine.  You must have embroidery software and an embroidery machine to use these digital files.  SVG files are designed to use with a cutting machine or for print at home projects.

Payment is required at checkout via Paypal or Square at the time of purchase.  In order to purchase you may be asked to provide certain information.  Such information might include your credit card number, the expiration date of your credit card, your billing address and your shipping information.  You represent that you have the legal right to use any payment used in connection with any transaction on this site.  Submitting this information gives us the right to provide this information to 3rd parties to complete orders initiated by you.  Verification of your information may be required to complete the transaction.  We have the right to refuse any order that you place with us .  If your order is refused you will be refunded in full.

Refunds and Exchanges – Due to the digital nature of our products no refunds, returns or exchanges will be given for any reason.  You acknowledge that all products and materials are non-refundable and not returnable under any circumstance.  All sales are final.

Shipping – Embroidery, applique and SVG designs are available for instant download once your payment clears.  Designs will not be mailed or emailed to you.  It is your responsibility to download the product immediately and to backup your purchase.  We provide an online account for you to access your purchases as a courtesy, but this should not be relied upon.

Accounts – In order to use certain features of our site, you must register for an account with us.  You may delete your account at any time and for any reason by following the instructions on the site.  We may suspend or terminate your account in accordance with our terms.

Additional Terms:
* You are purchasing a digital embroidery file, NOT a physical product or a patch.  You must have a way to unzip these files and transfer them to your embroidery machine.
* We do not guarantee the quality of our designs if they have in any way been altered, edited, or resized.
* You may use our stitch outline watermarked photos to advertise on your business page(s).
* You may NOT use our finished stitched photos to advertise on your page(s).
*Small commercial use license is included with your purchase (under 1000 physical items). The digital design is not to be altered, shared or sold digitally in any way or uploaded to print-on-demand services (zazzle, merch, etc.)
* You may NOT resell, share, or copy the digital designs in any part or in whole.  You may not claim these designs as your own.  Copyrights remain with Carrie Dalton LLC, Curtsy Embroidery, Carrie Dalton Design & You Made The Cut.
* You may NOT use our designs to create bulk items to be sold wholesale to retail stores.
* If you have any questions about these terms please email carrie@curtsyembroidery.com